Support.

Write to hello@focussi.app. Say which iPhone and iOS version you have, what you did and what happened instead. A person reads it.

A focus or a break ended a little late

iOS keeps the clock for blocks, not Focussi. It can run up to about a minute behind, at the end of a focus and when a break returns.

The tag won't read

• Hold the top edge of the iPhone against the tag and keep it there until the sheet says the tag is read.
• One tag at a time. Two tags close together are refused.
• A thick or metal case can get in the way, and so can a metal surface behind the tag.

I lost my tag or my printed code

An emergency ends the focus, if the workflow allows one. Otherwise it ends on its timer. Afterwards, pair a new tag or print the code again from the workflow's settings.

Nothing is being blocked

Focussi blocks through Screen Time and needs your permission for it. Check that Focussi is switched on in Settings, under Screen Time, and that the workflow has apps, categories or websites picked.

Questions before you install

The questions on the home page cover how blocking works, which tags work and what the app keeps.